As part of our ongoing commitment to quality and service, we would be very grateful if you could take a little time to complete this questionnaire. It is designed to help establish what you think of our practice and the service we provide so that we can offer you the best possible service. You do not have to give your name so the questionnaire is completely anonymous and any information you provide will be treated in confidence. Please tick the appropriate box *

A. The Nurse/Doctor made the purpose of the appointment clear

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

B. I was treated with courtesy and respect by the OHP Staff.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

C. How satisfied were you with the quality of service and advice you have been given?

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

D. I am confident that my visit will be treated as confidential.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

E. The quality of the facilities in which I was seen.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

F. I would be happy to re-attend IOH.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

G. Have you experienced problems/difficulties using our service?

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree